Get in Touch

We're always happy to hear from you. Whether you have a question about our products, shipping, returns, or anything else, our team is ready to assist you.

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Customer Support

Need help with an order or have a question about our products?

raghadmtarek@gmail.com

+20 123 456 7890

Response time: Within 24 hours

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Business Inquiries

Interested in collaborations, partnerships, or wholesale orders?

raghadmtarek@gmail.com

+20 123 456 7891

Response time: Within 48 hours

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Visit Our Store

Come see our collection in person at our flagship store:

123 Fashion Street

Cairo, Egypt 12345

Open Mon-Sat: 10am - 8pm

Send Us a Message

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Find Us

Located in the heart of downtown Cairo

Get Directions →

Frequently Asked Questions

We offer standard shipping (3-5 business days), express shipping (1-2 business days), and international shipping (7-14 business days). Shipping costs are calculated at checkout based on your location and selected shipping method.

Once your order ships, you will receive a confirmation email with tracking information. You can also track your order by logging into your account and viewing your order history.

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and with original tags attached. For hygiene reasons, we cannot accept returns on jewelry or intimates. Please see our Returns & Exchanges page for more details.

Yes, we ship to most countries worldwide. International shipping typically takes 7-14 business days, and customs fees may apply depending on your country's import regulations.

Each garment comes with specific care instructions on the label. Generally, we recommend machine washing cold on a gentle cycle and hanging to dry for most items. Delicate pieces may require hand washing or professional cleaning.